What gets your customers to share their experiences at your store with others?

A survey found that three factors lead to people sharing their great shopping experience with their friends and followers:

• Convenience
• Simplicity
• Streamlined experience

It revealed shoppers prefer traditional retailers over digitally native brands when it comes to relationship building and loyalty programs.

Note: PPP Loan Deadline in June 30 – Still Time to Apply

But, there is a quicker way to free up funds w/o all the red tape and you can see your total benefits in seconds at BusinessRefund.com

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Website and Email Updates the Best Way to Reach Customers

  This comes from a survey of 1,000 customers completed by Adobe Spark.

You may see other brands updating customers on social media about new policies, hours, or upcoming events. But you may be surprised to learn that website updates and emails remain the best way to keep your customers up to date.

The survey found that 29% of customers have been seeking updates from their favorite companies’ websites, and 21% have been looking for info via email newsletters.

The U.S. Small Business Administration has reopened the Economic Injury Disaster Loan (EIDL) program.

According to the Business Refund site, the U.S. Small Business Administration has reopened the Economic Injury Disaster Loan (EIDL) and EIDL Advance programs for eligible small businesses and non-profits experiencing economic difficulties due to COVID-19.