...alleging that the company has been misusing patient data, CNBC reported April 12.
In a notice sent to customers April 11, Epic said that Particle was using patient data in an "unauthorized and unethical" manner unrelated to medical treatment.
Particle serves as a middleman, facilitating data access between Epic and organizations like hospitals and clinics.
Epic software is an amazing piece of software. Is it better than us? Yep, it's better than us at all the things we don't do. Is it as good as us at the thing we do? No, can't touch us and every medical institution in the country using us will tell you that. What these other softwares do is that they're overly general, they're going to handle their revenue cycle, they're going to handle their contract management, they're denials, they're going to do all of that stuff.
We do what nobody else does in a way that nobody else can do it, and make hospitals more profitable as seen in thes examples of recovered funds from insurers (not patients!)
Larry G. Potter
Senior Underpayment Recovery Advisor For Hospitals